Shipping & Delivery

Last updated: October 19, 2026

Thank you for shopping at AGREEMENTTEM. This policy explains how orders are processed and delivered by the store operated by Shanghai Tianliang Wenhua Technology Co., Ltd. (上海天量纹化科技有限公司).

1. Where We Ship

Available destinations and shipping options are shown at checkout. We can only accept orders for addresses that our checkout allows us to serve. Certain destinations, products or delivery services may be restricted.

2. Processing and Fulfillment Time

Our usual order-processing time is [INSERT ACTUAL PROCESSING TIME, e.g. __ business days] after the order is accepted and payment is confirmed, excluding any clearly disclosed non-working days. Orders requiring verification, corrections or unusual handling may take longer; if there is a material delay, we will provide an update and available remedies as required by law.

3. Estimated Delivery Time

Estimated transit time after dispatch is [INSERT ACTUAL DELIVERY ESTIMATE BY DESTINATION OR SERVICE]. Processing time and transit time are separate. Estimates are not guarantees unless we expressly state that a particular service is guaranteed. We will honor legal delivery obligations and provide legally required remedies if we cannot ship or deliver on time.

4. Shipping Costs and Taxes

The shipping fee, where applicable, is calculated and displayed during checkout before an order is placed. Any available free-shipping threshold is shown at checkout or in an active promotion. Import duties, taxes and customs fees, if any, will be handled as disclosed at checkout and as required by the rules of the destination country. Please review the total cost before submitting payment.

5. Tracking

When tracking is offered for your shipping method, we will provide a tracking number or tracking link after dispatch. Tracking scans can take time to appear in the carrier's system.

6. Address Accuracy and Failed Delivery

Customers should provide a complete and accurate delivery address and contact information. If you notice an error, please contact us promptly at support@agreementtem.com. We will try to assist, but address changes cannot always be made once an order has shipped. Any charges related to a failed delivery will be assessed fairly and in accordance with applicable law.

7. Delays, Lost or Damaged Parcels

Carrier disruption, customs inspections, severe weather and other events may affect delivery. If your order is significantly delayed, lost or arrives damaged, contact us with the order number and relevant information. We will investigate with the delivery provider and offer a remedy consistent with your legal rights and our Return & Refund Policy.

8. Order Support

For shipping questions, email support@agreementtem.com and include your order number. Please also review our Return & Refund Policy for return and refund information.

Business Information

Store: AGREEMENTTEM

Store operator: Shanghai Tianliang Wenhua Technology Co., Ltd. (上海天量纹化科技有限公司)

Registered business address: Building 1, No. 139 Rongmei Road, Songjiang District, Shanghai, China (上海市松江区茸梅路139号1幢)

Customer service: support@agreementtem.com

Website: https://agreementtem.com